Carmen Candleholder Medium

All Gabriela Seres objects are carefully prepared and shipped from our atelier in Bucharest, Romania. Each piece is individually inspected, protected, and packed to ensure it arrives in perfect condition.

Delivery time depends on destination. Orders within Romania are typically delivered within a few days from dispatch. For European Union destinations, delivery usually takes between one and two weeks, depending on the shipping method and handling requirements of fragile glass objects.

Each piece is packaged with protective materials adapted to its form. For larger or more complex objects, reinforced boxes or palletized shipments are used to ensure stability during transport.

Payment is securely processed through our online checkout. For custom orders or atelier collaborations, alternative payment methods may be arranged upon request.

If your piece arrives damaged or if you wish to initiate a return, please contact us within 14 days of delivery. Due to the handmade nature of our objects, returns are reviewed individually to ensure proper handling and resolution.

For any questions regarding delivery, special requests, or large orders, our team remains available to assist you directly.